MIDAS Outage Manager
Scheduled Outage Self-Service Management

Features
- Self-service:
Delegate the responsibility for outages to the service or application owners, allowing them to create outages and to bring nodes or services back online – all from within a plain and simple web-based interface. - Administrator vs. operator roles:
The HPOM configuration requires a clear separation of tasks. The administrator always has full access but an operator or application owner only uses a simple interface for his tasks without seeing the implementation details. - Flexible configuration:
You can configure the outages based on the full functionality available in HPOM based on what suits your environment best. - Create service hierarchies:
Define service dependencies and interactions between the hierarchies. - Simple configuration of time-based outages:
Select the node from the service and define when the outage should start and end at an estimated time. All outage rules are generated automatically. - Reporting:
Get a quick overview of which services on which nodes are offline. Generate automatic reports which can be emailed to service owners, administrators and managers. - Alerting:
Receive notifications when an outage either extends beyond its estimated end-time or when predefined alerting points are crossed. - External interface:
Integrate and manage outages from external tools with a simple external interface. - User role model:
Define exactly which users can view and modify which services.
Requirements
MIDAS Outage Manager is an add-on to MIDAS Configurator and MIDAS Administrator.
MIDAS Outage Manager can be installed with the standard MIDAS installer as a selectable option or easily added to an existing installation.
MIDAS Outage Manager can be combined with any other add-on of the MIDAS Product Family.
CONTACT
Headquarter US
BLUE ELEPHANT SYSTEMS
4106 Lakepoint Drive
Tuscaloosa AL 35405
US
Phone: +1 205 553 5500
FAX: +1 866 252 8253
steve.bushery[at]blueelephant.us
Office hours:
Mon. - Fri. from
9.00am - 5.00pm CST
except on national holidays